Shop Policies

BEANIE SIZING:

It's best if you can measure your or the intended head so you know if the beanie will fit properly.  However, here are some general measurement guides to help you, if measuring is not possible. Generally, beanies are made about one to two inches smaller than the head circumference -- because yarn stretches quite a bit.  For my listings, I provide the actual circumference measurement of the hat. Here are some general guidelines for hat sizing:

Beanie Circumference || Age or Size

12 - 13 inches || 0-3 months

14 -16 inches || 3-6 months

16-17 inches || 6-9months

18-19 inches || 9-12 months

19-20 inches || 4+ years

20 inches || Women's -- or Adult S/M -- for people with a head circumference of about 21 - 22 inches. 

21 inches || Men -- or Adult L -- for people with a head circumference of about 23 inches

SHIPPING

The majority of items ship via USPS, either Ground Advantage or Priority mail. Larger orders may ship with other carriers.  I can also offer you 1-2 day shipping with a USPS 

Tracking: USPS Continental US only comes with a tracking number, which I will share with you.

PROCESSING:

Processing Time: 2–3 business days for in-stock items.  Custom-made items may take up to 7 business days for beanies and 14 business days for afghans.

Estimated Shipping Times in North America: Usually it is 2–7 business days, but it can be longer if USPS has delays. Estimated shipping times are not guaranteed. Tracking should show where the package is at all times, so as long as it is moving, it is coming to you. Please contact me if there are problems with the delivery. If a package is lost or its contents are damaged, I will reimburse you and submit a missing mail search request and/or an insurance claim.

CANCELLATIONS 

Accepted within 24 hours.

RETURNS 

Please get in touch with me if you have a problem or issue with your order. I want you to be completely satisfied with your purchase. Please read the item’s description and view the pictures carefully. I am happy to answer any questions you may have. If you don't receive the item that you ordered, or it shows up significantly different from its description, please contact me. I will only refund your purchase after you return the item(s) in its original, new, clean condition. The buyer is responsible for shipping costs.

Custom items are not available to return.

CARE INSTRUCTIONS:

Most items are machine washable in warm, tumble dry low.  I will send you a "take care of me" card with your order so you can be sure to care for your purchase properly.  

ADDITIONAL INFORMATION

All products are made in a smoke-free household.

I do my best to provide customers with the most accurate photographs and descriptions of yarn and products, however, please allow for some variations due to the color displays of different monitors.

Baby Double-Pom and Ribbed beanies are crafted with Premier Anti-Pilling yarn. This yarn is OEKO-TEX® Certified: tested for 350+ harmful substances to keep you and your family safe. Read more about Premier Anti-Pilling and OKEO-TEX certification.

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